I received a message the other day from a friend and reader of the blog who is not in the business. She recounted going out to eat and asking for a few extras. When the bill came it was filled with minor charges for each of the items she requested. Her concern was not that […]
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Tag Archives | how to be a better restaurant server
Understanding French Sauces (Part Two)
Celebrity chefs seem to be everywhere today. If you are a foodie, you can probably name a handful off the top of your head. They have their own TV shows, books, and websites. Entire networks are built upon the idea of bringing you the next celebrity chef. Reality shows feature aspiring chefs competing to be […]
Understanding French Sauces (Part One)
Looking back over the years, I would have to say my favorite serving job was at a little French restaurant in Springfield, MO called Le Mirabelle. Christian Finance was a classically trained French Chef and his wife Bobbi ran the front of the house. The food was incredible and it was arguably the best restaurant […]
Understanding Restaurants: The Manager’s Perspective
Archeologists have recently discovered a cave in Egypt believed to be the first restaurant. Obviously it would not meet our modern interpretation of a restaurant. It is clear from inscriptions on the wall that people did come in and were served food. Barter took place and guests typically ate their food there. One inscription depicts […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.