Let’s face it, sometimes restaurants have a bad night. Maybe the food takes too long or your table is not ready when you arrive. It is frustrating. A restaurant that has impressed you so many times before just doesn’t live up to your past experiences. It is easy to be upset. It is also important to remember [...]
About David Hayden
Author Archive | David Hayden
How To Propose At A Restaurant
Over my years in the restaurant industry, I have witnessed a number of wedding proposals occur during my shift. With Valentine’s Day approaching, and my bachelor status allowing this post not to create the most awkward Valentine’s Day date ever, I decided to spend a few moments to write about some of the best [...]
Do I Have To Tip At Restaurants?
In nearly every radio interview I have ever done someone will call in to ask, “Why do I have to tip?” They feel it would be easier to simply add the price of service into the cost of the meal. It is an interesting question and one that I love to answer. Hidden in the [...]
The Reason Most Restaurant Servers Are Uninsured
In a recent post I criticized Darden for attempting to avoid paying for health insurance for restaurant servers. In a politically charged time like the one we are in, this could have been seen as a blatantly political statement. While this is a fair criticism, I think it fails to take into account the unique [...]
Is Darden Risking Guest Safety For Higher Profits?
A few weeks ago, I did an interview with a producer for a national news program. The purpose of the interview was to address some of the lingering myths concerning restaurants. After assuring the interviewer that line cooks do not perform foul acts with guests’ meals and we do not reuse the bread, I was [...]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.
