The Welsh government recently announced a framework agreement to improve the delivery of public services in the country. This agreement sets out a new approach to how the government will work with suppliers and other partners to improve performance and efficiency.
The framework agreement covers a wide range of services, including IT, facilities management, and professional services. The main objective of the agreement is to ensure that public services are delivered in a way that is cost-effective, efficient, and high-quality.
One of the key features of the Welsh government framework agreement is the use of outcome-based contracting. This approach focuses on delivering specific outcomes, rather than simply providing a service or product. This means that suppliers will be incentivized to deliver results, rather than just completing tasks.
Another important aspect of the framework agreement is the emphasis on collaboration between the government and its suppliers. This approach recognizes that the best results are achieved when everyone is working together towards a common goal.
The Welsh government has also committed to working with small and medium-sized enterprises (SMEs) through the framework agreement. This means that smaller businesses will have the opportunity to bid for government contracts and contribute to the delivery of public services.
The framework agreement is expected to be in place for the next four years, and will be regularly reviewed to ensure that it continues to meet the needs of the Welsh government and its citizens.
Overall, the Welsh government framework agreement represents a positive step towards improving the delivery of public services in the country. By focusing on outcomes, collaboration, and the inclusion of SMEs, the government is setting itself up for success in the years to come.