In a recent post I criticized Darden for attempting to avoid paying for health insurance for restaurant servers. In a politically charged time like the one we are in, this could have been seen as a blatantly political statement. While this is a fair criticism, I think it fails to take into account the unique […]
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About David Hayden
David Hayden is the creator of The Hospitality Formula Network, a series of websites dedicated to all aspects of the restaurant industry. He is also the author of the book Tips2: Tips For Improving Your Tips and Building Your Brand With Facebook.Author Archive | David Hayden
Is Darden Risking Guest Safety For Higher Profits?
A few weeks ago, I did an interview with a producer for a national news program. The purpose of the interview was to address some of the lingering myths concerning restaurants. After assuring the interviewer that line cooks do not perform foul acts with guests’ meals and we do not reuse the bread, I was […]
Why Do I Have To Wait For A Table At A Restaurant?
If you have found this article, you can probably relate to having to wait for a table at a restaurant. You arrive at a restaurant, you see open tables, but you are told that you will have to wait to be seated. This is incredibly frustrating. If the table is open, why wouldn’t a restaurant […]
Foodie Trivia Game
With all of the foodie information available on this blog, I decided to post a quick foodie trivia game for you all to enjoy.  All of the answers to the questions in this game can be found in one of the posts on this blog. If you enjoy it, I will certainly create more trivia games like this to boost your foodie cred. […]
Building A Better Restaurant Website
I was recently approached about building a website for a landmark Kansas City Steakhouse. This is an interesting dilemma for a restaurant industry blogger to face. I have written numerous times about how awful most restaurant websites are. I am not alone in this belief. Any number of articles can be found online about how […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.