This morning I read an article regarding the rising costs of food and how restaurants will respond. In the article former server Charles Ferruzza finds a pair of local restaurant owners who say they will refuse to raise prices to compensate for the increase in costs. The owners discuss absorbing the costs themselves or reducing […]
About David Hayden
David Hayden is the creator of The Hospitality Formula Network, a series of websites dedicated to all aspects of the restaurant industry. He is also the author of the book Tips2: Tips For Improving Your Tips and Building Your Brand With Facebook.Author Archive | David Hayden
Prosciutto, Pancetta, and Serrano
I had dinner last night at the newest location of Kansas City’s best tapas restaurant, La Bodega. This was actually my second trip in as many weeks. I’ve always enjoyed the small plate concept and no one executes it better. It also led to a foodie discussion of the difference between the different pork products […]
Recommended Reading 11/1
In my continuing attempt to find a good Monday feature, I have decided to share some of the more fun or interesting things I have read over the last week. I’m not really putting a minimum number of in because I don’t want to ever post filler. These are just random restaurant related articles that […]
Tipping On To Go Orders
Part of writing a blog about the restaurant industry and serving is fielding questions from friends. Every couple of weeks I will field a question from a facebook friend regarding tipping. I consider this fair since I do link to this blog fairly often on my facebook. Most of these are pretty easy. I have […]
The Stumpers
I will admit it. I am a huge trivia fan. I collect random pieces of trivial information in hope that it one day might come in handy. This has led to an undefeated streak in Trivial Pursuit that began in the last millennium. It also leads to me seeking out opportunities to play trivia whenever […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.