Back in October, I did an interview with Helena Echlin from CHOW Magazine. The topic was whether or not it was appropriate for a server to touch a guest. I thought at first that it was a strange question. My initial instinct was that a server should never touch a guest. In the subsequent weeks […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.