There was a great debate last night at work about whether you cut the foil above or below the lip on a bottle of red wine. I did some research online which proved inconclusive. Then I remembered that I at least five certified sommeliers in my phone. Want to know the answer? Read on. I […]
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Tag Archives | Selling
Pasta Name Origins
Over the years I have worked at a few Italian restaurants. This has left me with two distinct traits. First, a burning desire to flee anytime I hear a Mario Lanza tune. Second, is a tremendous amount of random facts about pasta. During my short break between shifts, here are the translations for random noodle […]
A Tale of Three Burgers
“It was the best of burgers, it was the worst of burgers, it was the burger of value, it was the burger of expense, it was the burger of service, it was the burger of incredulity, it was the burger of quality, it was the burger of waste, it was the burger of hope, it […]
Understanding Restaurants: The Other Perspectives
Servers are required to constantly juggle multiple priorities on a minute-by-minute basis. Continually reevaluating what is the most urgent guest need and how to address other needs efficiently to prevent anticipatable needs from becoming urgent. Our guests, managers, and co-workers determine our priorities. All three of these groups have no problems speaking up and letting […]
Foodie Friday: Salmon Basics
I spent most of my life disliking the flavor of salmon. Growing up most of the salmon I ate came from a can and was served in “patty†form. As I worked in casual dining restaurants I would occasionally try the salmon dishes only to be turned off by the lingering flavors it would leave […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.