I often get asked when talking about restaurants what has changed the most in my time as a server. I have always had a hard time answering that question. In part, it is because my vantage point on the industry has changed over the years. The differences between my current job and my first serving […]
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Tag Archives | discounts
The Groupon Effect
I remember a few years back when people would post pictures of their newest purchases on Facebook and MySpace. Their new car, watch, or house would be displayed for all to see and envy. It was a subtle form of bragging intended to show their success and maybe even inspire jealousy in others. They were […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.