In the previous post, I discussed some of the anecdotal reasons I dislike Yelp and other reviews sites. I think they are bad for the restaurant industry and often showcase misleading reviews without a measure of validity. Since my first job in this business I have been told that a satisfied guest will tell a […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.